Terms and Conditions

Last Updated: February 8, 2026

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires:

• “We,” “Us,” “Our,” “Company” refers to Peptides Lab Pro
• “You,” “Your,” “Customer” refers to the person or entity accessing our website or purchasing products
• “Website” refers to peptideslabpro.com and all associated pages
• “Products” refers to all research peptides, chemicals, and related items offered for sale
• “Services” refers to the services provided through our website
• “Order” refers to your request to purchase products from us
• “Account” refers to your registered user account on our website

2. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, Research Disclaimer, and Cookie Policy. These terms apply to all visitors, users, customers, and others who access or use our website and services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

3. Research Use Only – Critical Notice

By purchasing from us, you certify that:

• You are a qualified researcher or represent a legitimate research institution
• Products will be used exclusively for research purposes
• You understand these products are not approved for human or veterinary use
• You will comply with all applicable laws and regulations
• You possess necessary licenses, permits, and qualifications

4. Account Registration and Security

4.1 Account Requirements

To purchase products, you must:

• Be at least 18 years of age
• Provide accurate, complete, and current information
• Maintain and update your account information
• Have legal authority to enter into binding contracts
• Represent a legitimate research entity or institution

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account is not used for unauthorized purposes

4.3 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms and Conditions
• Provide false or misleading information
• Engage in fraudulent activities
• Misuse products or violate research use restrictions
• Pose security or legal risks

5. Orders and Purchases

5.1 Order Placement

When you place an order:

• You make an offer to purchase products at the stated price
• Order confirmation email constitutes our acceptance
• A binding contract is formed upon acceptance
• We reserve the right to refuse or cancel orders

5.2 Pricing and Payment

• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• Payment is required at time of order
• We accept major credit cards and approved payment methods
• Additional fees may apply (taxes, shipping, customs)
• Pricing errors may result in order cancellation

5.3 Order Verification

We may require additional verification including:

• Proof of research credentials or institutional affiliation
• Valid identification documents
• Contact verification
• Business or laboratory documentation

5.4 Order Cancellation

We reserve the right to cancel orders for reasons including but not limited to:

• Product unavailability
• Pricing or product description errors
• Payment processing issues
• Suspected fraudulent activity
• Failure to meet verification requirements
• Violation of research use restrictions
• Legal or regulatory restrictions

6. Shipping and Delivery

6.1 Shipping Policy

• Shipping times are estimates and not guaranteed
• Risk of loss transfers to buyer upon delivery to carrier
• We are not responsible for carrier delays or losses
• Signature may be required for delivery
• International shipments subject to customs regulations
• Buyer responsible for customs duties and import taxes

6.2 Shipping Restrictions

We may not ship to certain locations due to:

• Legal or regulatory restrictions
• Carrier limitations
• High-risk fraud indicators
• Import/export regulations

6.3 Product Storage During Transit

Temperature-sensitive products may include cold-chain shipping. Buyer acknowledges that:

• Storage conditions during transit cannot be guaranteed
• Products should be inspected immediately upon arrival
• Proper storage protocols must be followed upon receipt
• Claims for temperature-related damage must be made promptly

7. Returns, Refunds, and Exchanges

7.1 Return Policy

Due to the nature of research chemicals:

• Returns are generally not accepted once shipped
• Exceptions may be made for defective or damaged products
• Return requests must be made within 7 days of delivery
• Products must be unopened and in original condition
• Buyer pays return shipping unless product is defective

7.2 Defective or Damaged Products

If you receive defective or damaged products:

• Contact us within 48 hours of delivery
• Provide photographic evidence of damage
• Do not use or open damaged products
• We will replace or refund at our discretion

7.3 Refunds

• Approved refunds processed within 7-14 business days
• Refunds issued to original payment method
• Shipping costs are non-refundable unless error was ours
• Restocking fees may apply (typically 15-20%)

8. Product Quality and Certificates of Analysis

8.1 Quality Assurance

• Products undergo third-party testing when available
• Certificates of Analysis (COA) provided for applicable products
• Purity specifications are estimates and may vary
• COAs reflect testing at time of manufacture
• Product degradation may occur over time or with improper storage

8.2 Storage and Handling

Buyer is responsible for:

• Proper storage conditions (temperature, humidity, light exposure)
• Following reconstitution and handling guidelines
• Using appropriate laboratory safety protocols
• Disposing of products according to regulations

9. Intellectual Property Rights

9.1 Our Intellectual Property

All content on this website including but not limited to:

• Text, graphics, logos, images, and photographs
• Software, code, and functionality
• Product descriptions and technical information
• Trademarks, service marks, and trade names
• Design elements and overall “look and feel”

…are owned by or licensed to us and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the website for personal research purposes
• View and download content for legitimate research use
• Print pages for your records

You may NOT:

• Reproduce, distribute, or publicly display our content
• Modify, create derivative works, or reverse engineer
• Use our trademarks or branding without permission
• Scrape, mine, or harvest data from our website
• Use automated systems to access our website

10. Prohibited Uses

You agree NOT to use our website or products for:

• Any unlawful purpose or in violation of regulations
• Human or animal consumption or administration
• Diagnostic, therapeutic, or medical purposes
• Unauthorized research or unethical experiments
• Resale or distribution without authorization
• Fraudulent or misleading activities
• Harassment, abuse, or harm of others
• Transmission of viruses or malicious code
• Interference with website security or functionality
• Impersonation of others or false representation
• Collection of user information without consent
• Competitive intelligence gathering

11. Disclaimers and Limitations of Liability

11.1 Website and Product Disclaimers

We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Products will meet your specific research requirements
• Product information is complete or error-free
• Third-party testing results are accurate or current
• Products will perform as expected in your research

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our total liability for any claims arising from your use of our website or products shall not exceed the amount paid by you for the specific product giving rise to the claim, or $100, whichever is greater.

11.3 Assumption of Risk

By purchasing and using our products, you acknowledge and assume all risks including:

• Risks inherent in handling research chemicals
• Risks of product variability or degradation
• Risks associated with research activities
• Responsibility for safety protocols and compliance

12. Indemnification

You agree to indemnify, defend, and hold harmless Peptides Lab Pro, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:

• Your use of the website or products
• Your violation of these Terms and Conditions
• Your violation of any laws or regulations
• Your misuse of products outside research purposes
• Your infringement of third-party rights
• Any negligent or wrongful conduct

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the state where our principal business is located, without regard to conflict of law provisions.

13.2 Dispute Resolution

In the event of any dispute:

• First attempt informal resolution by contacting us at support@peptideslabpro.com
• If unresolved, disputes will be settled through binding arbitration
• Arbitration will be conducted by a recognized arbitration association
• Class actions and jury trials are waived
• Each party bears its own costs unless arbitrator decides otherwise

13.3 Jurisdiction and Venue

If arbitration is unavailable, you agree that exclusive jurisdiction and venue for any litigation shall be in the state and federal courts located in [Your Jurisdiction], and you waive any objections to such jurisdiction or venue.

14. Severability and Waiver

14.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be deemed a continuing waiver or waiver of any other provision.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Research Disclaimer, and Cookie Policy, constitute the entire agreement between you and Peptides Lab Pro regarding use of the website and purchase of products, superseding any prior agreements or communications.

16. Contact Information

For questions or concerns regarding these Terms and Conditions: